What is Flex Insights?

Flex Insights allows you to perform workforce optimization (WFO) in Twilio Flex. It provides a 360-degree view of every conversation in your Flex contact center so that you can provide agents with valuable feedback, knowledge, and skills.

Insights from anywhere

Flex InSight Desk, Desks

Separate Data in Flex Insights

Twilio Flex Reporting Overview

Twilio Flex Review: Features, Pricing, and Benefits

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What is Flex Insights?

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Separate Data in Flex Insights

Micro Flex Surface Temperature Data Logger

Flex Insights